UmbrellaTablecloths.com is proud to offer a flat rate delivery of $8.50 this one off fee includes all handing, insurance and postage charges. This rate is relevant to Australian deliveries only, please refer below for international shipping rates.
All orders received prior to 1pm on any business day will be dispatched. With the exception of custom orders or larger items, please refer to product description of these items for estimated waiting periods.
All parcels less than 3kgs being delivered to a Metropolitan area are usually Next Business Day. For outer metro areas please allow for 4–7 days for delivery. In order to provide a cost effective method of postage UmbrellaTablecloths.com uses the services of both a courier service and Australia Post. Please Note that all parcels require a signature therefore we regret we are unable to deliver to PO Boxes. For prompt delivery we suggest an address such as your work address is used. Oversized or awkward articles delivery times may be extended.
We are very happy to follow delivery instructions. However we will not be responsible for missing parcels when a request to leave without signature has been applied to the parcel.
On the rare occasion that a parcel does not arrive within the prescribed destination time:
• Check for a courier calling card
• Contact your local PO or Mail Centre
• Contact us if you have not received your parcel
Incorrect Delivery Address & Returned Parcels
In the instance where an incorrect address is provided or a parcel has been returned to us as undeliverable, an extra charge of $8.50 will apply.
Damaged & Missing Items from Parcel
Unfortunately from time to time items do get damaged in transit no matter how well we pack it. On the rare occasion this does occur please contact us immediately on receipt of goods, depending on the item and the damage we shall request the item be returned at our expense or ask that you provide us with a photo of the damage. Either way we shall promptly arrange a replacement to be sent. In the case that an item has been omitted from your parcel please contact us and we shall arrange for the item to be sent immediately.